• Value Added Products & Services Case Study

     

    A customer came to Rj Link Int. with a gearbox, brake clutch package that needed repair or replacement. The Rj Link team went through and did a cost analysis to determine the extent of repair necessary. The team also compared the cost of the repair versus replacement costs to give the customer another option.

     

    After customer reviewed the summary of the analysis that Rj Link provided, it was decided that the unit was best suited for replacement. The customer will be using the salvageable parts for future application, and has decided with this special application to move forward with a new clutch package matched up with a Rj Link gearbox.

     

    Rj Link solved dual problems:

    • The specific application exceeded the customer’s expectations, as well as offered a solution for future applications.
    • Solutions were offered for future repair & field service work.
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